Clerk - Wellness Center (Per Diem)

POSITION SPECIFICS
Title: Clerk – Wellness Center
FTE: Per Diem
Schedule:  Monday, Tuesday, and Wednesday from 5:00pm-6:30pm, Thursday 4:45pm – 6pm
Holiday Rotation: None
Weekend Rotation: None
On Call Requirements: None
 
POSITION SUMMARY
Coordinates the day-to-day operations of the fitness facility.
 
POSITION TECHNICAL RESPONSIBILITIES

• Arrive on time. Follow procedure for finding substitute in event of expected absence.
• Greet and direct, as appropriate, all wellspring membership, visitors, and patients, utilizing skills consistent with quality customer service.
• Answer questions regarding fitness center memberships and equipment, personal performance programs, and massage. 
• Answer phones for Wellness Center and Rehabilitation Department and transfer or communicate all messages appropriately.
• Enroll participants for fitness center memberships and exercise classes and schedule for massage therapy; collect payment and, if requested, provide receipts.
• Responsible for member facility compliance and following physical activity clearance procedures.
• Provide clerical services as necessary with emphasis on Microsoft Word and Excel. Maintain copies of materials for distribution.
• Collaborate with rehab secretary in scheduling patient appts.
• Handle on-site customer concerns and complaints; involves supervisor as appropriate.
• Perform and document equipment cleaning and maintenance schedules. Refill supplies as needed.
• Depending on shift, open and/or close facility, and follow reconcile procedure for monetary closeout.
• Report participant complaints/concerns, equipment and facility failures to supervisor.
• Attend required training meetings.
• Participate in performance review process.

• Required:  None
• Preferred: High school diploma or equivalent

• Required: Typing and computer skills necessary
• Preferred: None

• Required: None
• Preferred: None

• Required:  BLS certification required within 90 days of hire
• Preferred:  None 

• Retirement plan with immediate vesting and employer match
• Discounted membership to our state-of-the-art fitness facility
• Free parking at facility